Some users who switch from iOS to Android are facing problems with receiving SMS from other iPhones, according to a blog post by Adam Parsh.
The problem starts with iMessage, Apple’s messaging system that allows you to send SMS for free between iPhones. If you use an iPhone, your number is associated with the iMessage system, and it seems that if you then move your number to another system, you may not be able to receive messages from iPhones.The sender will get a ‘delivered’ notification, but it won’t appear on the target device.
Parsh chronicled his difficulties talking to Apple customer support about the problem, and discovered that there is currently no solution. Here are his conclusions:
1: This is a problem a lot of people are facing.
2: The engineering team is working on it but is apparently clueless as to how to fix it.
3: There are no reliable solutions right now — for some people the standard fixes work immediately; many others are in my boat.
While iMessage is really easy to start using, it seems there are bugs when you migrate your number. I have found that iMessage stops working when a friend migrates from one mobile provider to another, even if they still use iOS. iMessage is clearly not as perfect as it could be.
Apple has not yet commented on how many people are affected by this problem, and we don’t know whether it is working to fix it yet. Watch this space, and if you do have this problem, there are plenty of other multi-platform messaging solutions to hold you over, like WhatsApp, Viber and LINE.
Source: Adam Parsh
Follow Jonathan on Twitter @jonathanriggall
